The Authorized Service Center |
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I was initially planning to make this a well documented account of the facts to prove the malicious intent behind the events presented. Considering my limited availability of time I'm going to skip the documentation and cut to the chase.
A while ago we took one of our cars, the Ford Focus, to the Ford service center in Ploiesti for its periodical check-up. The car was found to have a problem with its steering that made it unreliable at speeds in excess of 100 km/h. We were told the entire steering needed to be replaced for an estimated cost of parts and labour around 8000 - 9000 lei (about 2000 EUR). Considering the car cost 7000 EUR to begin with this seemed a bit much.
Being the responsible individuals that we are we decided to ignore the issue until it became truly inconvenient. After all the car was ok at speeds under 100 km/h. As the car is due to make several long distance journies it was finally time to resolve things. Before doing so we decided to get a second opinion about the problem at the garage in Banesti where we resolve our more generic car-related issues. They took a close look and gave us a very different diagnosis, involving bearings and a couple of other wheel components, giving us an estimate of 1200 - 1400 lei. The diagnosis was correct, the estimate was precise, the car is fixed, there are no more problems.
Taking this story to a few other Ford owners from Ploiesti and surrounding areas I was met by an avalanche of similar stories all related specifically to the Ford official dealer and service center in Ploiesti, Proleasing Motors. The imaginative ways in which the dedicated professionals at PLM find unnecessary, expensive repairs that absolutely need to be conducted on their clients' cars seem to be a frequently used tool in the company's business development toolkit.
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